Event Roll Back

Freya · Post time 2015-5-1 19:09:18

I, for one, do not think it is fair for you guys to have rolled back the servers to pre-event time. Many of us got up early to participate in the event and followed the event rules to the letter. I personally spent 6 hours clicking. Again, following the advertised rules. Is this what we can expect from Gogogame? Advertise something, then at your discretion, change your minds??

Lillian · Post time 2015-5-3 06:31:53

kerp replied at 2015-5-3 02:40
Lost my (not so mine anymore) Celestial Wings that i wished from the Pool. Given the compensation wa ...

Dear player,
We are so sorry for bringing you bad feeling.By considering the fairness of the game,we have to make the decision of rollback the time.We hope you can forgive and understand us.We are try our best to remedy this accident.Thanks for your support of Dragon Pals.

Joryee · Post time 2015-5-2 02:29:29

EAGuedes replied at 2015-5-2 01:58
i didnt received my cash. i lost 8x 4,99$ and 2x Vip 1 month. I had to spend more money.. Please ...

Hi Guedes, please provide your characrer name and server location for verification purpose. thanks for your cooperation.

Joryee · Post time 2015-5-2 01:48:02

hi, freya. server rollback will result in mess of data. i soppose that you should know there is no a method to solve the problem thoroughly . in such chaotic situation, on balance, to solve this issue , we take a method that we had paid cpmpensation to all players in gogogame. We expect your understanding and cooperation.

EAGuedes · Post time 2015-5-2 01:58:19

Joryee replied at 2015-5-2 01:48
hi, freya. server rollback will result in mess of data. i soppose that you should know there is no a ...

i didnt received my cash. i lost 8x 4,99$ and 2x Vip 1 month. I had to spend more money.. Please send my cash back!

kerp · Post time 2015-5-3 02:40:42

Lost my (not so mine anymore) Celestial Wings that i wished from the Pool. Given the compensation was provided, i still want that wing though... too sad nothing can be done about it.

lemon · Post time 2015-5-5 21:38:54

kerp replied at 2015-5-3 02:40
Lost my (not so mine anymore) Celestial Wings that i wished from the Pool. Given the compensation wa ...

Sorry for the late reply,kerp. Could you please provide your server and character name for the further proceeding? Look forward to your reply!

lemon · Post time 2015-5-6 01:29:36

EAGuedes replied at 2015-5-2 01:58
i didnt received my cash. i lost 8x 4,99$ and 2x Vip 1 month. I had to spend more money.. Please ...

hi，EAGudes. Could you please provide your server and character name here? And we will confirm the proceeding detail for you as soon as we get it. In addition, All recharge gold coins and VIP membership lost due to this rolled back have been added back to account before 5:50am(Est) on May 2nd. Look forward to your reply!